COVID-19 Safety Measures


CUSTOMER VISITS

  • PLEASE MAKE AN APPOINTMENT to ensure the safety of our customers and staff and allow us all to follow 2m Social Distancing within the shop and office
  • Appointments can be made by Tel: 07597 522059 or 07715 557757, by email or via the BOOK NOW button on our Facebook page
  • As always, please note we do offer evening and weekend appointments and it is especially helpful to book for these times when nearby businesses are often closed
  • If customers arrive without appointment they will be asked to wait safely outside/in their car until the other customers have left or arrange to come back at an agreed time.
  • We have free parking right outside and close to our premises but please follow social distancing whilst waiting and be aware of other customers using businesses adjacent to our premises
  • We respectfully request that customers limit their ‘group’ to ONE ADULT & TWO CHILDREN
  • Floorspace in our shop and office will be marked out to show 2m spacing
  • Hand sanitiser, surface wipes and bin will be provided at the entrance to the shop and office.  We ask that all customers please use these when they enter the premises to reduce the risk of transmission by touching products while browsing.
  • Customers are requested to avoid handling products as much as possible whilst browsing
  • Customers will be encouraged to carry out their own measuring with advice from staff to ensure accuracy on sizing – tape measures will be provided.  There is also a How to Measure Guide & Video on our website for customers who prefer to measure at home and you can contact us by phone or online for additional advice
  • Customers who are accompanied by children must please be responsible for supervising them at all times and ensure that they follow social distancing guidelines. Chairs will be provided
  • We have a Changing Room area but customers will be asked to leave in that area anything they have tried on so that it can be dealt with safely before returning to the shop area